Frequently Asked Questions
Got Questions? We've Got Answers!What is Workafrique?
Workafrique is a freelancing and job marketplace that connects skilled freelancers across Africa with clients looking for a wide range of services, including tech, design, writing, and more.
How do I sign up on Workafrique?
You can sign up by visiting our website, clicking the "Sign Up" button, and providing the necessary details to create either a client or freelancer account.
Is Workafrique only for freelancers in Africa?
Yes, Workafrique is focused on showcasing and connecting African talent with clients from around the world, helping African freelancers grow their careers.
How much does it cost to join Workafrique?
Signing up is free. However, we offer paid subscription plans that provide more bids, skills, and lower commission rates. Free users are subject to a commission on their earnings.
How does the bidding process work?
Freelancers can submit proposals, or bids, for jobs posted by clients. Free users have a limited number of bids per month, while paid users receive more bids and features.
How do I post a job as a client?
To post a job, log in to your client account, click on “Post a Job,” and fill in the details of the project, including your budget and project timeline. Freelancers can then bid on your job.
What types of jobs can I find on Workafrique?
You can find a variety of jobs across multiple categories including web development, graphic design, writing, digital marketing, data analysis, and more.
How do payments work on Workafrique?
Payments are handled securely through our platform. Clients deposit funds into an escrow account, and freelancers are paid once the work is completed and approved.
What is Workafrique’s commission rate?
Workafrique charges a commission on completed jobs. Free and trial users pay a commission of 15% to 25%, while paid users enjoy lower rates depending on their subscription plan.
Can I upgrade my account?
Yes, you can upgrade to a paid plan at any time to get more bids, showcase more skills, and reduce your commission fees. Simply go to your account settings to see our subscription options.
How do I contact customer support?
You can reach out to our customer support team through the “Contact Us” section on the website or via email at
How do I ensure the freelancer or client is trustworthy?
Workafrique uses a rating and review system to help both clients and freelancers build credibility. Always check profiles, past reviews, and work portfolios before starting a project.
What happens if there is a dispute between a client and a freelancer?
Workafrique offers a dispute resolution service to mediate issues between clients and freelancers. Both parties can submit their concerns, and our team will assist in resolving the matter fairly.
Can I withdraw my earnings directly to my bank account?
Yes, freelancers can withdraw their earnings directly to their local bank accounts or through other available payment methods supported by Workafrique, depending on your location.
Is Workafrique available outside Africa?
While Workafrique primarily focuses on African freelancers, clients from anywhere in the world can hire talented freelancers through our platform.
Connect with top talent and trusted freelancers across Africa on Workafrique. Whether you're hiring or offering services, we bridge the gap between opportunity and expertise.